Retail Stores Turn Foot Traffic into Feedback with Tradly Form
Shoppers rarely type a long form, but they will talk. A short Tradly Form with voice answers, handed out by staff or scanned from a bag, turns an ordinary visit into honest feedback for your store.
Store managers collect refund reasons and shift logs in the same inbox, automate follow-ups, and see sentiment build across locations — all without a developer.
Why Tradly Forms fits for retail
In-store feedback
Ask how the visit went with two questions and a voice note, right after the transaction.
Voice reviews at the till
Clerks capture quick reviews on a phone instead of stopping to type in a busy store.
QR feedback on receipts and bags
Print the QR on receipts or paste bags so feedback arrives from every single branch.
Refund and return logs
Return reasons are collected simply, and workflows route them to the right manager.
How to get started in minutes
Describe the retail form in chat
Type 'receipt feedback with a store rating and short voice comment' and the form appears.
Make it voice-first
Enable audio so a shopper can speak their answer without typing on a tiny keyboard.
Send it on the receipt
Put a QR code on receipts, bags, and shelf cards for the same feedback form at every point.
Review by store daily
Ratings and comments land in analytics and feed reports for area and store managers.
What you get out of the box
- Store feedback and refund forms built by chat in seconds
- Voice and audio answers from shoppers, hands-free
- QR publishing for receipts, bags, and shelf cards
- REST API and MCP to sync into loyalty or reviews
- Automation to follow up on unhappy visitors fast
Example questions
- How was the customer service today? Express it in a voice note.
- Tell us the reason for this return — what went wrong?
- Is the new display easy to find and shop? Yes, no, or a comment.